Privacy policy

Privacy Policy for Voda Vitality 

 

Welcome to Voda Vitality Ventures (“we,” “our,” or “us”). We operate the e-commerce website Voda Vitality, selling third-party health supplements in Malaysia. Protecting your personal data and privacy is a priority for us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with the Malaysian Personal Data Protection Act 2010 (PDPA) and its 2024 amendments effective June 1, 2025.

 

1. Information We Collect

We collect personal data that you provide directly when you use our website, including but not limited to:

  • Name
  • Contact information (email address, phone number, shipping address)
  • Payment details (processed securely via third-party payment gateways)
  • Account credentials (if you create an account)
  • Order history and preferences
  • Any other information you voluntarily provide to us

We also collect certain technical data automatically, such as IP address, browser type, and device information, to improve your browsing experience.

 

2. How We Use Your Data

Your personal data is used for the following purposes:

  • Processing and fulfilling your orders
  • Communicating with you regarding your orders, promotions, and customer service
  • Managing your account and preferences
  • Complying with legal and regulatory obligations
  • Improving our website, products, and services
  • Preventing fraud and ensuring security

We will only use your data for the purposes for which it was collected and with your consent where required.

 

3. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information with:

  • Third-party suppliers and logistics partners to fulfill your orders
  • Payment processors for transaction handling
  • Service providers who assist us in operating our business (e.g., IT, marketing)
  • Authorities or regulators if required by law or to protect our legal rights

All third parties are required to maintain the confidentiality and security of your data and comply with applicable data protection laws.

 

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include SSL encryption, secure payment gateways, and regular security assessments.

 

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

 

6. Your Rights

Under the PDPA (including the 2024 amendments), you have the right to:

  • Access and obtain a copy of your personal data
  • Request correction of inaccurate or incomplete data
  • Withdraw consent where processing is based on consent
  • Request data portability where applicable
  • Object to or restrict certain processing activities
  • Lodge a complaint with the Personal Data Protection Commissioner if you believe your rights have been violated

To exercise these rights, please contact our appointed Data Protection Officer (DPO).

 

7. Data Protection Officer (DPO)

In compliance with the PDPA Amendment 2024, we have appointed a Data Protection Officer to oversee data protection compliance.

 

DPO Contact:

Email: info@vodavc.com

 

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can manage your cookie preferences through your browser settings.

 

9. Cross-Border Data Transfer

Your personal data may be transferred to and processed in countries that provide an adequate level of data protection or where appropriate safeguards are in place, in accordance with Malaysian law.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

 

Voda Vitality Ventures

Email: info@vodavc.com

 

 

This Privacy Policy is designed to comply with Malaysia’s Personal Data Protection Act 2010 and its 2024 amendments effective June 2025, ensuring transparency, accountability, and protection of your personal data when you shop with Voda Vitality.